Our Online Casino Screening Process
At Auspokies, we chiefly provide honest and impartial reviews that reveal all the pros and cons of online casinos. For this purpose, our dedicated squad carries out comprehensive research to fully assess each gambling platform along the way. We test everything firsthand and adhere to the EAT methodology. Thanks to this, our site's visitors can understand which brand they can trust and where the most favourable conditions are.
EAT Casino Rank Methodology Explained
When ranking gambling operators, Auspokies pundits primarily rely on the EAT concept. It allows us to assign honest and unbiased assessments of casino sites. Here’s how the given abbreviation stands for:
| Letter | Transcript | Meaning |
|---|---|---|
| E | Expertise | Online casino reviews must be created by true experts in the Australian gambling niche who understand the region's specific needs. And such people are on our board. |
| A | Authority | Each team member has years of experience in the iGaming industry under their belt. So we know exactly what’s good and bad for Aussie punters. |
| T | Trust | While screening casinos, we only rely on hard facts: player feedback and complaints, T&Cs, customer support consultancy, etc. |
Read on to learn how we choose the right online casinos for players from Down Under. Some major factors help us measure the benefits and flaws of gambling sites.
How We Rate Australian Casino Sites
Auspokies expert team ranks remote casinos based on thorough analysis, comprehensively assessing their activities and existing Terms & Conditions. This allows Australian players to make informed choices when searching for a decent gambling venue. Our rating algorithm includes 7 primary criteria relevant to each site we review. Here they are:
Legitimate Gambling Licence and Security
Before we kick things off, aka proceed to a full analysis, we check whether the online casino has a current licence to offer games of chance on the Internet. Why? This ensures that the site is legitimate and is subject to supervision by regulatory authorities. We also collect data about its owner, registration number, related casinos, etc.
Particular attention is paid to what security measures are in place. For example, modern encryption technology SSL ensures user personal and financial info is transmitted safely.
Those who are ignorant, know that virtual games of chance in the country are federally regulated. The corresponding Interactive Gambling Act was adopted by the government back in 2001, and its Amendment Act was issued in 2017. The law allows casino operators to deliver such services, but they must be licensed in Australia!
Unfortunately, there aren't many such sites out there. Fortunately, Aussies are free to register and play with true money on offshore sites, which are in plenty. They are decent only if approved by a dedicated international commission. This, for example, could be the Malta Gaming Authority, Curacao or another credible regulatory body. Good news: people's wins are tax-free!
Games and Software Providers
For the top score, an Aus online casino should offer punters a solid choice of entertainment. (Both in terms of variety and number.) We’d want to see a total of 3,000 titles at minimum and the full suite of games: from pokies to live casino and scratch cards. Sure thing, we look at developer companies the casino works with and their reputation. Well-proven and respected brands are more likely to offer fair and top-quality content.
Banking and Payments
When we rate sites for banking efficiency, we prioritise operators that support multiple payment methods. Needless to say, deposits and withdrawals must be available in the region’s currency AUD besides other options. This important factor ensures that each player finds the gateway that suits them best. For Australia, they are primarily Mastercard, PayID, Neosurf, web wallet MiFinity and cryptos. And we, Auspokies experts, expect to see these and other options at the cashier.
Minimal and maximal limits, fees and transaction speed are subject to our checks. Carrying out payments should be a breeze and not a disaster!
Bonuses and Promotions
Worthy online casinos have solid reward systems. When we value bonus offers, we look at the next factors:
- bonus types and categories
- conditions for receiving (min deposit, promo code, etc.)
- suitable and non-qualifying payment ways
- rollover and max bet requirements
- duration and expiration date
- availability for Australian punters
Customer Support
We cannot but rate the quality of customer service when it comes to real money gambling. To earn a spot on our ranking, the technical support team must work around the clock and seven days a week, at least through one channel. (Better to have several of them open 24/7.) Possible options for getting information:
- contact form online
- email address
- live chat with a human agent
- phone support
- social media platforms
- messengers like Telegram or alternatives
- FAQ page
Additionally, our team tests response times and the quality of support provided.
Mobile Accessibility
To get a good rank, a remote casino must be compatible with different device types so that Aussies can choose how they want to play today. Many love gambling on the go, so native apps on iOS and Android or responsive websites are always a big advantage. The mobile version adds to convenience and optimal gaming experience for all!
Ease of Account Registration
We need to be 1000% sure that the casino has an easy and convenient registration process (without much complexity). Creating an account on the top sites from our list usually takes 2-3 minutes, and the platforms' interface is intuitive.
How’s Our Evaluation Process Going
We measure each parameter separately and then add up the accumulated points to form an overall score. Each metric has an equal value during calculation, with a maximum of 5 points to be awarded. Online casinos that get between 4 and 5 stars meet our standards and requirements the most.
As avid casino goers, we wouldn't advise you to play at poor-quality sites with a numeric grade below 2.
What Negatively Affects Our Rating
- First of all, it’s operating without a gambling licenсe.
- Unfair practices and policies that can harm players from Australia and beyond.
- Poor customer service with long periods of no response and rude agents.
- Fake copies of the software with low payback rates (rigged games in other words).
- Related casinos with the same owner if they have a bad reputation.
Why You Can Trust Our Findings
As already mentioned, our casino screening process is highly data-oriented. Each time, we hold most real detective work to collect the necessary information and deliver it to you. To that end, our experts view the website’s general and bonus T&Cs, contact customer support for clarifications and examine real player reviews. If something is wrong, we will surely indicate it in our unbiased reviews. When we clearly see that the operator has worked hard to fix old flaws, the casino rank improves and vice versa.
Thanks to this, visitors to Auspokies can fully rely on our reviews and trust our ratings.
